CASE STUDY Client: Cadillac
BUSINESS OBJECTIVE:
Identify key trends in the multicultural space to help Cadillac plan for 2017 strategy and re-engage with the MC consumer. Cadillac had been absent in the MC space for 2 years and was looking to break from the General Motors mold to forge their own voice as a brand.
COMMUNICATIONS OBJECTIVE:
The objective was to find an intersection in the general market strategy prepared by their general agency and the overarching tagline “Dare Greatly” with the MC audience.
MARKETING & MESSAGING STRATEGY:
Initially there was no intent to develop a marketing/messaging strategy. However, we presented the most innovative research and cultural insights report Cadillac had ever seen ‘The Daring Report’. This resulted in a separate MC strategy for 2017, which fueled both Hispanic and AA executions as well as providing a roadmap for other Cadillac agencies to execute against.
EXECUTIONAL DETAILS: We conducted a 1 market research with 2 focus groups (Gen X and Gen Y), mixed with AA & HA, developed a website to reveal the research through video and brought the trends to life. In 2017 we launched a MC campaign that lived in print, digital, social, experiential and advertorial. The story told through the color and movement of three diverse artists. We called it “The Art of Daring”
RESULTS:
The campaign combated industry conventions and avoided stereotypical messaging. It refreshed Cadillac with its diverse consumer base and introduced new MC consumers to the brand. This began the build up to prepare KPIs for Cadillac and MC sales.